ÖH Helpline - we support you!
The ÖH Helpline at the FH Vorarlberg offers you free, confidential and uncomplicated psychotherapeutic support from a professional therapist. Whether it's exam stress, homesickness or other worries - the ÖH Helpline therapist is there for you.
What does the ÖH Helpline offer?
- Free initial consultation with a therapist: You can discuss your situation with a professional therapist in an initial consultation. This conversation often helps to gain clarity and find the right support.
- Further free dates: After the initial consultation, you can have further sessions with the ÖH Helpline therapist free of charge if required.
- Referral to external therapists: If longer-term therapy is necessary or useful, the therapist at the ÖH Helpline will refer you to external therapists. The first external consultation will be covered by the ÖH.
When and where?
- Every Monday from 09:00 to 12:00
- On site at the FH Vorarlberg or by telephone
- Consultancy in German or English
Appointment booking
You can easily book your appointment at https://www.bereitschaftsdienst.at/standorte/vorarlberg/online-terminbuchung/ or under https://www.oeh.ac.at/helpline/ book.
By booking and using your appointment, you agree that your personal data will be processed by the ÖH Helpline in order to provide counselling. If you are referred to external therapists, you also agree that your data will be passed on in order to arrange an appointment for you. Your data will remain confidential and will not be passed on to ÖH members. Once a year, an anonymised evaluation is created that shows which topics students have been dealing with - without the content of the conversations or personal data being passed on.
FAQ
If you need urgent support outside of counselling hours, there are other contact points available to you.
Telephone counselling via chat https://chat.onlineberatung-telefonseelsorge.at/hc/de or under the telephone number 142
Psychological student counselling https://www.studierendenberatung.at/standorte/innsbruck/kontakt
Yes, all conversations with the therapist at the ÖH Helpline are strictly confidential. The duty of confidentiality applies.
The therapist at the ÖH Helpline will endeavour to organise an appointment for you with an external therapist within 1-2 weeks. If it takes longer, you can continue to use the free counselling services of the ÖH Helpline.
In the initial consultation, you will discuss your current situation with the therapist. This can be about all kinds of problems - whether exam stress, personal worries or homesickness. The therapist will help you to gain clarity and plan the next steps as to whether it will remain a counselling session or whether further therapy makes sense.
Yes, counselling can take place in German or English - whichever suits you best.
If you are unable to attend an appointment, please cancel it as early as possible so that the appointment can be offered to another student. Cancellation at short notice is of course possible in emergencies, but the earlier you let us know, the better.
No, the ÖH does not receive any personal information or names. Invoices are forwarded anonymously to the ÖH via the Association for Psychotherapy to ensure your anonymity.
No, the costs will only be covered if you first use the ÖH Helpline and are referred to external therapists by the ÖH Helpline therapist.
No, the counselling sessions at the ÖH Helpline and the first external session after being referred by the ÖH Helpline therapist are completely free of charge. The costs will be covered for you (if you are studying at FH Vorarlberg or Schloss Hofen).